The DIVA framework
Our DIVA framework blends Design Thinking and AI to build momentum and reduce risk. Combined with our advisory services, you can drive AI Adoption safely and productively.
Discover workshops
Bring people together to explore challenges and opportunities. This stage creates a shared understanding of where AI can have the most impact.
Ideate with a creative spark
Generate and refine use cases with a balance of feasibility and value, ensuring ideas are practical and commercially relevant.
Validate to move confidently
Prototypes are tested with users, IT and Compliance, producing evidence that shows what works in practice and where risks lie.
Align and stay on track
Convert validated ideas into a roadmap with milestones, responsibilities and monitoring so adoption stays sustainable.
Choose your starting point.
The DIVA framework adapts to your organisation's needs. You don't have to follow it in a strict order and can begin where it adds the most value.
Where do we begin?
Start with Discovery if your team is hesitant, your technology isn’t ready, or you’re simply unsure where to start. Workshops create clarity, uncover opportunities and build shared understanding.
Where we can add value?
Start with Ideation if you’re unsure where AI will make the biggest difference, or if you want to do something distinct from competitors. This stage helps you shape and prioritise meaningful use cases.
How do we know we can trust it?
Start with Validation if safety, trust, or user adoption are your concerns. Prototypes and pilots give you evidence, highlight risks and show what really works in practice.
How do we keep it on track?
Start with Alignment if ideas are coming fast but implementation is tricky. A clear roadmap with milestones and responsibilities keeps projects moving and adoption on track.
The best time to start with AI was yesterday. The next best time is today.
Every engagement begins with a Discovery workshop, where we will unpack the challenge and guide you through the framework. True to its Design ethos, our sessions are practical, people-centred and adaptable to your pace.
What outcomes can you expect?
Accelerated innovation.
Move from ideas to tested solutions faster, reducing wasted effort and bringing valuable innovations to life sooner.
Empowered teams
Build confidence and capability through collaboration and evidence-based decision-making, with solutions your people feel ownership of.
Trust and confidence.
Adopt AI responsibly and sustainably with a validated roadmap, clear milestones and measurable success criteria.
Frequently Asked Questions
Most organisations complete the four steps in six to eight weeks, though timing depends on the number of workshops, the scope of pilots and your team’s availability.
No. We guide the process and work with your team’s knowledge of the business. Technical input can be added when prototypes are developed, but it’s not required at the start.
Through workshops and structured evaluation, we assess ideas against feasibility, business value and strategic fit. This ensures the strongest use cases rise to the top.
Responsible adoption is central to DIVA. At every stage, we consider fairness, transparency and compliance, ensuring AI solutions align with your organisation’s values and obligations.
The simplest way to begin is to book a Discovery workshop. It brings your team together, surfaces priorities, and shows where AI could add value.